Job Description And Tasks * Act as AHE Focal Point for spares orders towards Customer and NHI * Manage customer orders for spares and AGEs * Perform contract piloting and report contract status to CSM * Be in close contact with customers in order to anticipate needs and to satisfy contract commitments and end user expectations. * Coordinate with DPC CLM in NHI to ensure spares deliveries from PC * Coordinate with equipment suppliers to ensure spares deliveries * Coordinate with NH90 Spare Manager to monitor deliveries and optimize customer support * Coordinate with Material Support NH90 specialist to ensure parts deliveries * Improves customer satisfaction on Spares services. * Analyze and manage spare parts order book. * Ensure transversal coordination with different departments to fulfil customer needs * Issue and update of Provisioning Plan * Report generation to allow customer monitoring * Analysis of existing problems (misalignment of data, discrepancies, etc) * Control of warehouse activity to ensure readiness of material to be delivered.
* Execute the Intervention/ Reception of spare parts with customer according to calendar and accomplish the budget forecast. Competences * Customer Oriented * Team Management * Knowledge of Supply Chain * Knowledge of Business & Finance Management * Continuous Improvement methodologies * Capacity to welcome problems and put in place corrective actions. * Knowledge of aeronautics standards Soft Skills * Ability to work in an international & multicultural environment * Ability to build working relationship across multiple disciplines * Autonomy and rigor to apply and follow standards * Capacity to anticipate risks and difficulties * Capacity to analyze, to propose solutions in a synthetic way * Good communication skills * Value creation oriented * Initiative and proactivity Languages * Fluent in English & Spanish * French or German valuable Profile * Degree/Master in Economics or Management * Customer Oriented & Material Suppor
📌 Customer Logistics Manager (Albacete)
🏢 Airbus Helicopters
📍 Albacete
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