Role Overview

The Lead IT Operating Model (ITOM) Architect
will drive the end-to-end design and operationalization of a global, platform-centric IT Target Operating Model. This role is responsible for bridging executive digital strategy with ground-level organizational structures, establishing governance frameworks, defining global vs. regional decision rights, and aligning platform delivery models across enterprise domains (e.g., ERP, Integration, Cloud/Infrastructure, Data & AI).

Key Responsibilities

● Target Operating Model Design
: Define and refine the global IT Target Operating Model blueprint, shifting from traditional siloed/regional IT functions to a modern platform-centric and product-driven model.

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Executive & Stakeholder Alignment
: Lead alignment sessions with C-suite stakeholders (CDIO, CIO, CFO, Business Leads) to secure buy-in on ITOM design principles, North Star vision, and trade-offs.

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Governance & Decision Rights
: Establish global IT governance charters, decision rights (RACI), steering committee mechanisms, and business relationship management (BRM) interfaces.





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Platform Architecture & Mapping
: Group applications and technology capabilities into Business and Tech Platforms (e.g., SAP/ERP, ServiceNow, Data/AI, Digital Portals).

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Change & Capability Strategy
: Assess org readiness, identify skill/role gaps, and define transition paths for key leadership and platform roles.

Key Deliverables

● Future-State ITOM Structural Blueprint & Org Topology

● General IT Decision Rights Matrix & Governance Framework

● Business & Tech Platform Capability Model

● C-Suite Executive Alignment Packages & Strategy Memos

Required Skills & Qualifications

● Experience
: 12+ years in technology consulting or enterprise corporate IT leadership roles, with at least 5 years leading global ITOM, IT transformation, or IT M&A;/carve-out initiatives.

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Operating Model Expertise
: Proven track record implementing platform-centric, product-led, or matrixed glob

📌 ITOM Architect (España)
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