German Speaking Digital Trust and Safety Analyst
About Mercier Consultancy Group
Mercier Consultancy Group stands as a premier international staffing and BPO firm, renowned for connecting exceptional talent with leading general organizations. We specialize in delivering bespoke recruitment solutions and operational excellence across diverse industries, fostering growth and innovation for our esteemed clients.
Job Overview
We are seeking a meticulous and culturally adept German Speaking Digital Trust and Safety Analyst to join a dynamic social media company in Sofia, Bulgaria. This pivotal role involves safeguarding online communities by identifying and mitigating harmful content and policy violations, ensuring a secure and positive user experience. If you are passionate about digital integrity and possess exceptional German language skills, this German-speaking job in Bulgaria is for you.
Key Responsibilities
Review and analyze user-generated content on social media platforms to ensure compliance with community guidelines and policies
Identify, investigate, and action policy-violating content, including hate speech, misinformation, spam, and other harmful material
Apply critical thinking and analytical skills to interpret complex policy guidelines in the context of social media content
Collaborate with cross-functional teams to report emerging trends, policy loopholes, and user safety concerns
Maintain high levels of accuracy and efficiency in content moderation tasks
Provide feedback on policy improvements and product enhancements based on observed trends and user behavior
Engage with users or escalat complex cases as per defined protocols
Contribute to maintaining a safe and trustworthy digital environment for millions of users
Requirements
Native or fluent German (spoken and written) is essential for this role




Valid EU passport is mandatory
A keen understanding of social media platforms and online community dynamics
Excellent communication and interpersonal skills, with an ability to articulate findings clearly
Strong analytical and problem-solving capabilities, with attention to detail
Ability to work independently and as part of a team in a fast-paced environment
Previous experience in content moderation, trust and safety, or a related field is advantageous for this German Speaking Digital Trust and Safety Analyst position in Bulgaria
Benefits
Competitive Monthly Salary
Fully Paid Training
Health Insurance
Fully Paid Relocation Package (flight, transfer, hotel)
Monthly Performance Bonus
Opportunity to work with a leading global social media company
A vibrant and multicultural working environment in Sofia
Career growth and development opportunities within the tech industry
And Much More..
Life in Bulgaria
Discover the vibrant lifestyle and rich culture that awaits you in Sofia, Bulgaria. Enjoy beautiful mountain scenery, a thriving culinary scene, and a welcoming atmosphere. Bulgaria offers a unique blend of historical charm and modern development, making it an exciting place to live and work. Experience four distinct seasons, from warm summers perfect for exploring to cozy winters, all contributing to a high quality of life.
Our comprehensive relocation package ensures a seamless transition to life in Bulgaria. You'll find affordable living costs, delicious and diverse cuisine, and friendly locals eager to share their traditions. Embrace the opportunity to build your career in this dynamic European capital while enjoying an excellent work-life balance. We are proud to offer exciting jobs in Bulgaria for German-speaking professionals seeking new adventures and career advancements in this growing market.
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📌 German Speaking Digital Trust And Safety Analyst - Work In Sofia, Bulgaria (Zaragoza)
🏢 Mercier Consultancy MD
📍 Zaragoza