15 oct
|
Thermo Fisher Scientific
|
Málaga
15 oct
Thermo Fisher Scientific
Málaga
This job is with Thermo Fisher Scientific, an inclusive employer and a member of myGwork – the largest integral platform for the LGBTQ+ business community. Please do not contact the recruiter directly.
Work Schedule
Standard (Mon-Fri)
Environmental Conditions
Laboratory Setting, Office
Job Description
Job Title: Senior Field Application Scientist-Luminex and Immunoassays
Field Application Scientist Luminex and Immunoassays
As a Field Application Scientist, you will provide scientific expertise; applications support and training to customers on Thermo Fisher Scientific's Antibodies, Immunoassays and Luminex Assay & Instrument Portfolio.
This may include in-person, phone, email and/or video communications. A Field Application Scientist will partner with sales reps in the field to deliver product line-specific, pre-, and post-sales-related customer support activities, and solve customer escalations effectively.
Also, you will act as a trusted expert to our customers, thereby increasing customer satisfaction and loyalty and contributing to the overall success of the business. The area of responsibility is the EMEA region.
Key responsibilities:
Performs instrument and workflow demonstration, installations and training on relevant products at customer or company locations
Applies in-depth scientific and product expertise to complete assignments of diverse scope and
support a variety of customer inquiries
• Proactively contributes to the strategic development of innovative plans, models, standards and
techniques
Independently addresses issues of increased complexity for customers and internal partners
Able to determine individual priorities and help set strategic objectives of the team
Provides training and helps coach and mentor team members
Prepares and present seminars to a wide array of audiences
Partners with regional, and global teams to support the organization in the achievement of the
regional commercial, service and support goals
Solves customer escalations effectively through in-depth troubleshooting
Remains up to date with product and state of the art scientific know-how
Works in line with our support & service competencies, processes, and company values
• Facilitates distributor FAS capabilities through training, coaching, and knowledge transfer, fostering ownership and self-sufficiency.
Experience/Qualifications/Qualities:
Ph.D. or Master in Cell Biology or Immunology and relevant experiences
Several years of experience working with laboratory techniques; cell separation, flow cytometry, cell culture, immuno assays
Experience of working with human tissue and whole blood
Proven understanding of immuno assay and preferably Luminex workflows and working in a cGMP
environment
Experience in presenting technical materials in written and verbal form
Demonstrated ability to troubleshoot technical problems
Strong communication skills
Fluent in English and at least one other European language (Italian, Spanish, German, or French)
Demonstrated ability to read, analyze, and interpret common scientific and technical reports
Able to travel throughout Europe, Middle East and Africa territory (up to 80% travel)
• Living close (max. 1h driving) from a big international airport
📌 Senior Field Application Scientist -Luminex And Immunoassays (Málaga)
🏢 Thermo Fisher Scientific
📍 Málaga