If you are here, it is because you know that we are looking for a
Forward Deployed AI Engineer
.

indigo.ai is the leading platform in Italy for building next-generation AI Agents that transform the way companies communicate with their customers. Since 2016, we’ve been helping enterprises in industries such as finance, insurance, utilities, retail, and e-commerce to evolve their Customer Experience through conversational AI. We don’t just “sell software”: we enable a shift in how organizations interact with people, automating millions of conversations every year, reducing operational costs, improving conversion rates, and creating more personalized, scalable, and compliant customer journeys.

Backed by a recent €10 million investment from Azimut, we are on a mission to take this technology general. This is a unique opportunity to join a well-funded, highly ambitious team and play a direct role in shaping the future of enterprise AI.

To make this happen,



we are looking for a Forward Deployed AI Engineer to support our Chief AI Officer in designing AI Agents and taking them live, side by side with our clients in Spain.

What are we looking for?
We are looking for a Forward Deployed AI Engineer to take our AI Agents from design to production, working side by side with our enterprise clients. We are growing our team in Madrid to support new projects in the Iberian market, and the role reports directly to our Chief AI Officer. It is a cross-functional role for a T-shaped profile, between technology and business: your value lies in deciding how an assistant should work (its architecture, flows and behavior) and in making it work with real users and traffic, while Product and AI tools handle low-level configuration and detailed debugging. With the right fit, the role can grow into delivery leadership: defining how we design AI Agents, mentoring new hires and helping build our AI implementation team as we expand in Europe.

Key Responsibilities:
- Design the agentic archite

📌 Forward Deployed AI Engineer (Madrid)
🏢 indigo.ai
📍 Madrid