David Kennedy Recruitment is working with a specialist golf club rental company that helps travelling golfers enjoy their holidays without transporting their own equipment, and is seeking to onboard an Operations & Customer Service Coordinator to join their team in Palma de Mallorca.

This is a varied, hands-on position combining golf equipment preparation, rental coordination, customer service and local logistics, with full ownership of the day-to-day operation on the island.

Position: Operations & Customer Service Coordinator

Location: Palma de Mallorca, Spain

Model: On-site

Employment type: B2B contract

DUTIES AND RESPONSIBILITIES:

Clean, inspect and prepare complete golf club sets for each rental booking

Check every set contains the correct clubs, bags and accessories and is presented to a high standard

Coordinate and carry out equipment deliveries and collections at agreed customer locations

Manage reservations, scheduling, stock availability and equipment returns

Respond professionally to customer enquiries, calls and emails, resolving issues promptly

Track golf sets, identify missing or damaged equipment and maintain accurate records

Take ownership of the daily workflow, ensuring all orders are ready and delivered on time

Help improve operational efficiency and the overall customer experience

REQUIREMENTS:





Excellent spoken and written English

Strong organisational and time-management skills

Practical, hands-on approach, happy to clean, handle and transport golf equipment

Confident dealing with customers and coordinating multiple daily bookings

Good computer skills, including email and booking systems

Reliable, punctual and comfortable working independently

Full driving licence

Based in Palma de Mallorca or within reasonable commuting distance

Adaptable during busy golfing and holiday periods

Comfortable working as a self-employed contractor, invoicing for services

Advantages

Spanish language skills

Knowledge of golf equipment or an interest in golf

Previous experience in rental operations, tourism, hospitality, logistics or customer service

Experience with online bookings, social media or digital marketing

BENEFITS:

Company van supplied

Responsibility for local operations in one of Europe's popular golf destinations

Opportunity to work independently and make a real impact on customer satisfaction

Role within an established international golf rental business

And many more!

Our company delivers exceptional recruitment services on a global scale, presenting an innovative approach that connects candidates and clients seamlessly.

📌 Operations & Customer Service Coordinator – Golf Club Rentals (España)
🏢 David Kennedy Recruitment
📍 España