Fintech moves fast. Things change all the time. We grow, we develop, and we never settle for less. We are looking for a driven, commercially minded Sales Supervisor for our Spanish team who knows how to turn ambition into measurable growth, and how to take a team with them. You will shape and run our sales activity in Spain: growing the customer portfolio, improving conversion and retention, and making sure every customer has a great experience from the very first contact. You will work closely with the local management team and our Riga headquarters. How You'll Make an Impact * Report to the COO and lead, coach and motivate the sales team to reach and beat its targets * Set clear goals, KPIs and incentives, and run regular 1:1s and team meetings * Oversee hiring, onboarding, training and team scheduling, including peak times and campaigns * Build and carry out sales plans that drive revenue, profitability and portfolio growth * Turn market insights, customer behaviour and competitor activity into concrete commercial actions * Develop segmentation, retention, cross-sell,



upsell and reactivation initiatives * Act as the escalation point for complex or high-impact customer cases Operations & Performance * Own day-to-day sales operations and make sure SLAs, KPIs and quality standards are met * Track conversion, approval-to-disbursement, repeat customer rate, sales volume, productivity and customer satisfaction * Fix bottlenecks with better tools, processes and automation, in full compliance with Spanish regulation and internal policies * Prepare forecasts, budgets and performance reports for local management and the Riga HQ * Represent Sales in leadership meetings and cross-department projects (Risk, Marketing, Customer Service, DC) What You Bring to the Table * Full proficiency in Spanish and English, written and spoken * Proven experience in sales, customer acquisition or commercial management, ideally in fintech, banking, insurance or telecoms * Experience leading t

📌 Sales Supervisor (Madrid)
🏢 Wandoo Finance Group
📍 Madrid