Responsibilities * Support potential customers who reach out for guidance on storage options. * Follow up with warm leads to help them make informed decisions. * Understand customer needs and recommend the right unit size and services. * Explain pricing, availability, and promotions clearly and honestly. * Build rapport, answer questions, and address concerns. * Keep customer information accurate in the CRM system. * Collaborate with the operations team to ensure a smooth move-in experience. * Share ideas, insights, and best practices with your team, we grow together. Requirements * Experience in sales or customer service. * Strong communication skills and a people-focused approach. * Ability to quickly build trust and understand customer needs. * Native-level proficiency in Dutch. * Comfortable working with digital tools and CRM systems. * Someone who enjoys helping customers rather than pushing for a sale. * Ability to work adaptable shifts, including evenings, weekends, and holidays, due to the dynamic nature of customer needs. Soft Skills * People-Focused Approach * Ability to Build Trust * Flexibility in Working Hours #J-18808-Ljbffr