* Excellent English Ready to take ownership of a team and help grow a developing market? We are looking for an experienced Team Leader to lead a small Denmark-focused Sales & Collections team for an international bank based in Malta. Your Role You will lead a team of fewer than 10 agents and take responsibility for their day-to-day performance and development. You will: * Lead, coach and develop the Sales & Collections team * Drive performance across sales, onboarding and collections * Own and follow up on key KPIs and targets * Monitor conversion rates, default rates and collections results * Support customer onboarding and document verification * Help develop effective collections strategies * Ensure customers are treated fairly and professionally * Identify opportunities to improve processes and team performance * Collaborate with other departments across the business * Ensure processes follow internal compliance standards and policies Requirements * Previous leadership experience * Experience within sales, collections, customer service,



financial services or another performance-driven environment * Strong coaching and people-management skills * A commercial mindset and confidence working with KPIs * Excellent English * Fluency in Danish * An EU passport / right to work in Malta Benefits * Competitive salary and benefits * Performance-based opportunities * International banking experience * Leadership responsibility for your own team * Career development within a growing organisation * Multicultural workplace with colleagues from across Europe * Full-time position based at the company's Malta Head Office Lead a Team - Build Your Career in Malta Malta isn't only sunshine and Mediterranean life. It's also home to a large international financial services sector and an established community of professionals from across Europe. For someone looking to combine leadership responsibility with international banking experience, this could be a very interesting next step. Re

📌 Danish-speaking Team Leader (Málaga)
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📍 Málaga