Описание: N26 is a digital bank that provides a branchless banking experience through technology and design. It operates a general banking platform across European markets, offering digital banking services without physical branches, paperwork, or hidden fees. Задачи * Lead the strategy, design, delivery, and enterprise-scale adoption of Agentic AI, hyperautomation, process mining, and internal tooling for Banking Operations * Design, deploy, and govern end-to-end, multi-step Agentic AI solutions and automations for high-volume processes, cross-team friction, and manual back-office tasks * Translate complex ML/AI concepts into practical working systems for Banking Operations * Identify structural and behavioral barriers to adoption and design frameworks that embed AI capabilities into daily operations and team decision-making * Lead structured process capture, process mining,



and workflow mapping * Evaluate opportunities to redesign end-to-end workflows instead of automating existing inefficiencies * Partner with Conversational Banking and Platform owners to optimize Salesforce and integrate AI agents with central architecture and AWS infrastructure * Define and track metrics for each initiative, including FTE impact, handling times, error rates, cost-per-unit, and time saved * Work with Banking Ops leads, Data Science, AI Enablement, and Engineering to turn operational pain points into product specs, PRDs, and prompt configurations * Collaborate with Data Protection, Legal, and Compliance teams to build workflows compliant with GDPR, the EU AI Act, and internal governance standards * Own product readiness for launches and ensure that changes in one pod do not disrupt downstream processes, control environments, or customer outcomes Требования * 5+ Years of experience in Product Management, Process Engineering, or Operational Transformation * Experience in a fast-moving technology, digital, or fintech environment * Demonstrated experience taking ML, RPA, or Agentic AI

📌 product manager for banking operations (Barcelona)
🏢 N26
📍 Barcelona