Job Title: Customer Service Representative (German - speaking) Job Description Ready to ditch the ordinary and embrace the extraordinary? We're a general technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. If you're looking to grow and be inspired, as a Customer Service Representative in Barcelona (on-site) you will be part of our team of game-changers who are powering the brands of the future. Compruebe a continuación si tiene lo necesario para esta oportunidad y, si es así, envíe su solicitud lo antes posible. Career growth and personal development This is a great opportunity to experience the power of what's next and develop "friends for life" at the same time. We'll give you all the training, cutting-edge technologies, and the continuing support you'll need to succeed. What you will do in this role In everything we do, we believe in doing right by and for people — our clients, their customers, our people,



our community, and our planet. * Take incoming customer calls (via telephone, email, voicemail, pager, or other automated alerts) and solve users' demands * Log call details onto call management systems and provide response and resolution within SLA * Maintain service and product knowledge and expertise associated with applications specific to individual customers. Concentrix is a great match if you: * Are proficient or bilingual in German plus an advanced level English * Have good disposition to work in a customer service environment * Have customer care skills - ability to listen to and understand the customers' need * Can take ownership of, and progress calls to resolution or to escape call to resolution Don't meet every requirement? No worries. We're dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don't check every box, we still encourage you to app

📌 Customer Service Representative (Barcelona)
🏢 Concentrix Spain Business Process Outsourcing S.L.U.
📍 Barcelona