JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

We are looking for a Moves, Adds & Changes (MAC) Project Manager for our Integrated Facility Management (IFM) business line embedded within our Amazon dedicated account team.

About JLLWe are JLL. We’re a professional services and investment management firm specializing in real estate. We help organizations around the world achieve their ambitions by owning, occupying and investing in real estate.
If you’re looking to step up your career, JLL is the perfect professional home. At JLL, you’ll have a chance to innovate with the world’s leading businesses, put that expertise into action on landmark projects, and work on game-changing real estate initiatives. You’ll also make long-lasting professional connections through sharing different perspectives, and you’ll be inspired by the best. We’re focused on opportunity and want to help you make the most of yours. Achieve your ambitions – join us at JLL!

Role PurposeThe Moves, Adds & Changes (MAC) Project Manager owns the full lifecycle of office moves – from planning through execution to post-move review – coordinating employee relocations within and between buildings with multiple stakeholders. The role combines end-to-end project management, data management, and auditing across the MAC service line, including accurate employee location data and timely floor plan updates. Fast-paced and high-volume, the position typically carries 5-15 concurrent projects ranging from small team moves to full building restacks.
The role reports to MAC Operations Manager and sits within the Operational Readiness team, which integrates two workstreams: MAC (moves and space reconfigurations) and Launch (new or expanded workplace activation). Primary focus is MAC, with exposure to Launch as the portfolio grows. Day-to-day coordination spans the program team, Occupancy Planning, local FM, IT, Security, and Space Data Management. Responsibilities cover the assigned country and area but may extend to regional EMEA support, with occasional travel required.

What this job involves

Moves, Adds, Changes:
Plan and coordinate employee moves of varying scope and complexity using a phased delivery framework.
Prepare communication plans and locker strategies in cooperation with relevant teams.
Plan and allocate resources with local facility management teams and move vendors.
Conduct site inspections and inventory to ensure all assets are accounted for, packed, and labeled.
Engage business representatives to understand workstation setup and team requirements.




Coordinate move vendor deliveries, resolving issues in real time for a flawless Day 1 experience.
Keep management and stakeholders informed of progress and issues.
Manage vendor relationships and project budgets – quotes, invoice reviews, and spend tracking.
Distribute post-move surveys, document lessons learned, and close project records within defined timelines.
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Data & Space Management:
Audit and ensure employee location data accuracy on Space & Occupancy platform, per KPIs.
Perform timely floor plan audits and updates.
Manage locker asset inventories – capacity, assignments, and clear-outs during moves.
Handle MAC trouble tickets promptly per SLAs.

Stakeholder Coordination:
Build and maintain relationships with key partners for smooth project delivery, including:
Local Facility Management teams – move support, floor plans, locker management.
IT Services – device provisioning, network readiness, workstation and AV/VC setup.
Corporate Security – building access, badges, restricted spaces.
HR/People teams – employee location updates.
Occupancy Planning – seating strategy, neighborhood assignments, space allocation.
Space Data Management – data management support and troubleshooting.
Workplace Communications – move related communication.
Design & Construction – moves tied to launches or expansions.
Move vendors – physical logistics before and during moves.

The role rewards initiative – you'll have the autonomy to find smarter ways to deliver.
What You'll Bring

Required
3+ years in project management, facilities management, or corporate relocations.
Proven ability to manage multiple concurrent projects with competing deadlines.
Self-driven with full ownership of tasks – accountable and effective without close supervision.
Strong verbal, written, and presentation skills across all levels.
Proficiency with AI tools and automation to streamline workflows, analysis, and reporting
Advanced English fluency; additional languages are a genuine advantage.
Vendor management experience: scoping, quoting, delivery oversight, and invoice reconciliation.
Comfortable working with data – reading dashboards, interpreting metrics, using numbers to drive decisions.
Detail-oriented with strong follow-through until issues are fully resolved.
Willingness to travel within EMEA as project schedules require.

Preferred:
Direct experience delivering corporate office moves or building restacks end to end.
Background in corporate real estate, integrated facility management, or workplace services.
Data management or auditing experience – employee records and/or floor plan validation at scale.
Financial awareness: tracking budgets, spend,



and flagging variances early.
Structured approach to risk identification, mitigation, and documentation.
Proficiency with project management tools (e.g., Asana, Smartsheet, or similar).
Familiarity with security protocols for restricted or prototype workspace environments.
Change management experience in large or complex organizations.

What you can expect from usReal impact, every day: directly shape the workplace experience for thousands of employees across EMEA.
Variety and pace: balance strategic project planning with hands-on operational delivery – no two weeks are the same.
Continuous improvement: contribute to team-wide process improvements and SOP development.
Flexible working: primarily office-based (4 days/week), with one day remote flexibility.
Career progression possibilities: within Operational Readiness team and beyond.
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You’ll join an entrepreneurial, inclusive culture. One where we succeed together – across the desk and around the globe. Where like-minded people work naturally together to achieve great things.
Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, wellbeing, benefits and pay.
Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you...

Apply today at jll.com/careers.

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL –

We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a integral Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.

📌 MAC Specialist (Madrid)
🏢 JLL
📍 Madrid