Position: Systems Analyst, Laboratory Applications

Location:

Bilbao, Spain

Job Id: 346-22
of Openings: 1

What You’ll Do

Manage the routine activities and configuration related to all laboratory applications

Install, configure, maintain, and support assigned laboratory systems

Effectively manage projects to completion on time and on budget

Provide high-level customer service, promptly responding to end user requests for support, including troubleshooting, problem solving, report development, training, or system enhancements and correction testing

Analyze issues and problems reported by users and identifies solutions

Train end users on new technologies and enhancements to laboratory systems

Perform disaster recovery testing and documentation

Maintain necessary documentation as required by CTI SOPs, including those required for 21 CFR Part 11 validation compliance and lab certifications

Proactively identify areas where technology can improve laboratory processes and end user productivity

Provide onsite support to local CTI employees for computer system hardware,



software, and telecommunications

Procure and install all new electronic devices such as PCs; set up as required

Assist with implementing and supporting third party applications

Assist with testing and validation

Manage inventory of IT equipment and supplies; replenish as needed, while aggressively watching the budget

What You Bring

Working knowledge of LIMS development, forms development, workflow management, and instrument integration

Able to work closely with system users with all levels of experience

Ability to work within project budgets and complete deliverables in a timely manner

Excellent verbal and written communication skills

Effective interpersonal skills, including ability to promote teamwork and ensure high degree of internal and external customer satisfaction

Ability to develop, prioritize, organize, and manage multiple tasks

Ability to provide superior level of customer s

📌 Systems Analyst, Laboratory Applications (Madrid)
🏢 CTI Clinical Trial Services
📍 Madrid