15 oct
|
Anytech365
|
Marbella
15 oct
Anytech365
Marbella
AnyTech365 is actively seeking an Italian-speaking technical support agent specializing in cybersecurity and IT for its office located in Marbella . If you are passionate about technology and have strong skills in cybersecurity and technical support, this opportunity is for you At AnyTech365, you will work in a dynamic environment offering numerous opportunities for professional growth.
YOUR RESPONSIBILITIES:
• Answer calls, provide remote assistance, and respond to electronic requests.
• Understand and apply best practices to provide first-level support and the best possible customer service in a timely manner.
• Perform remote clean-ups as instructed.
• Resolve issues on the first call whenever possible, using knowledge gained during training and consulting available documentation.
• Record problems in the database.
• Demonstrate the ability to understand and retain dynamically changing information related to the support department and organization.
• Maintain a positive attitude and behaviour.
Show a high level of responsibility for all operational tasks and adhere to expected standards.
WHAT YOU WILL RECEIVE IN RETURN:
• A competitive salary.
• Rapid professional growth.
• Performance-based bonuses.
• 100% paid training.
• A stable and evolving position.
• A pleasant work environment and atmosphere.
• A highly motivating development plan.
• Ongoing challenges.
REQUIRED QUALIFICATIONS:
• Bac. + Degree in Computer Science or IT.
• At least one year of experience in a similar role.
• Perfect command of Italian language and impeccable communication skills.
• Strong listening and service orientation.
• Diligent, committed, punctual, and proactive.
We are looking for the adecuado candidate and encourage you to seize this opportunity. Submit your application now and enthusiastically join our team of #AnyTechies.
📌 Italian Technical Agent (Marbella)
🏢 Anytech365
📍 Marbella