Key Responsibilities
- Greets guests with a warm, magnetic welcome, setting the tone for an iconic, high‑energy experience.
- Recognises and remembers guest preferences, maintaining meticulous service records to enable personalised interactions.
- Takes and delivers food and beverage orders with accuracy and flair, ensuring dietary needs and special requests are thoughtfully considered.
- Presents menus and offers tailored recommendations, combining product knowledge with guest preferences and ingredient availability.
- Demonstrates a fearless commitment to service excellence, consistently upholding the Pacha Group’s elevated standards.
- Embodies an in‑depth understanding of the Pacha Group’s iconic destinations, menus, events and signature concepts, enabling intuitive and confident guest engagement.
- Uses strategic upselling techniques to highlight specials, promotions and experiences that enhance the guest journey and drive commercial success.
- Takes ownership of guest concerns and requests, responding with poise and escalating to the head of department when necessary.




- Processes billing and payments seamlessly, in line with the Pacha Group’s financial control procedures.
- Collaborates with fellow Pacha family members to curate an immersive dining atmosphere and ensure seamless flow of service.
- Maintains flawless table set‑up and venue presentation, contributing to an alluring and organised environment.
- Upholds world‑class hygiene and safety protocols, ensuring proper handling of utensils, equipment, and cleaning procedures.
- Supports event execution, playing a key role in set‑up, guest flow, and breakdown of transformative dining experiences.
- Attends team briefings and training sessions, contributing to collective growth, product knowledge, and service enhancement.

What We’re Looking For
- Previous experience of 1‑2 years in a luxury hotel environment as a waiter/waitress is a plus.
- Previous experience in Forbes or LQA‑rated properties is advantage

📌 Waiter/ Waitress (Tarragona)
🏢 Pacha Group
📍 Tarragona