Job Title: Customer Experience Specialist (Italian-speaking) - On-site - Automotive Industry JL01

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Job DescriptionExperience the power of a game-changing career
Want to be part of an innovative and growing team? We're a integral technology and services leader that powers the brands of the future. We help well-known brands - the ones you use every day - improve their businesses with technology and integrated solutions, in over 70 countries.
If you're looking to grow and be inspired, as an Customer Experience Specialist in Barcelona (onsite), you will be part of our team of game-changers who are powering the brands of the future in the Automotive industry.
Career growth and personal developmentThis is a great opportunity to experience the power of what's next and develop "friends for life" at the same time. We'll give you all the training, cutting-edge technologies, and the continuing support you'll need to succeed.
What you will do in this roleIn everything we do,



we believe in doing right by and for people - our clients, their customers, our people, our community, and our planet.
- Lead structured follow-up and support calls with prospective customers after they've expressed interest in a product
- Represent a premium automotive brand with professionalism, courtesy, and attention to customer satisfaction
- Reinforce brand value while identifying customer concerns or hesitations, especially around pricing and product preferences
- Collect key insights and summarize interactions in a clear, structured format to support retailer sales teams
- Maintain consistency and relationship continuity by managing both follow-up and offer-related calls with the same prospects
- Ensure all customer interactions align with the quality standards and premium positioning of the brand.

Your qualificationsWe embrace our game-changers with open arms, people from diverse

📌 Customer Experience Specialist (Barcelona)
🏢 CNX
📍 Barcelona