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Asegúrese de que su CV está actualizado y de que ha leído primero las especificaciones del puesto.The impact you will have:Databricks' Sales Operations team is transforming how operational work gets done.
We are shifting from manual, high-volume request processing to an AI-first operating model — where AI agents handle repeatable work autonomously and the team focuses on building, governing, and improving those systems.
This role is central to that transformation.You will own a portfolio of AI agent workflows that automate business-critical Sales Operations processes.
You translate business requirements into agent designs, deploy them into production, monitor performance, and continuously improve them.
You also lead systems improvement projects — diagnosing integration issues, fixing data quality problems, and coordinating solutions across platforms.This is a cross-functional role partnering with Strategy, Planning, Finance, IT,
and Data Engineering teams across our enterprise systems stack.Build and operate AI agents — translate operational SOPs into agent workflows; deploy, monitor, and fine tune agents that handle field requests autonomouslyOwn an agent portfolio — manage a set of automated workflows end-to-end, including agent-to-human escalation paths and performance optimizationDrive process and systems improvement — identify next workflows to automate; diagnose cross-system integration issues; lead data quality remediationPartner cross-functionally — gather requirements from Sales, Finance, IT, and Strategy stakeholders; influence Directors and Sr.
Directors on automation prioritiesSupport operational continuity — contribute to critical business processes including annual planning cyclesWhat we look for:5–8 years in operations, systems administration, or business process automation — ideally in high-growth tech companiesSystems fluency — understands APIs, data schemas, and integrat
📌 Associate I, Business Operations (Nava)
🏢 Neon
📍 Nava