ABOUT US

Our goal is to help B2B companies with top-notch products and services break into new markets and achieve sustainable growth. Using innovative technology and a data-driven sales approach, we create predictable sales success.

We are obsessed with transforming our industry every day for the sake of the clients we serve so that they can keep growing with unrelenting momentum. A commitment to excellence pulses at the heart of all we do, as does honesty and integrity.

Tasks

ABOUT THE ROLE

As a Customer Success Manager, you’ll be the go-to partner for our clients, guiding them from onboarding to running high-performing sales campaigns that generate leads, engagement, and revenue.

What would your day-to-day look like?

• Onboard & train clients: Lead workshops and training sessions to set clients up for success.

• Target the right audience: Define idóneo customer profiles, source quality data, and refine outreach strategies.

• Run campaigns: Build and launch effective sales campaigns, including copywriting, automation, and sequences.

• Analyze & optimize:



Track campaign metrics (open rates, reply rates, call bookings) and make improvements based on data.

• Test & experiment: Use A/B testing to improve messaging, timing, and segmentation.

• Collaborate: Work closely with Sales and BDR teams to enhance client experience and results.

Requirements

ABOUT YOU

Qualifications:

• At least 2+ years in Customer Success, Project Management, B2B Sales, or an Agency role.

• Experience in a fast-moving SaaS, startup, or B2B environment is a plus.

Languages:

• German proficiency (must have): native speaker or strong professional proficiency with a C1+ level.

• English proficiency: ability to speak and write fluently and idiomatically.

Skills:

• Skilled at effectively engaging and communicating with various stakeholders is a plus.

• Able to work independently, take initiative, and drive results with minimal supervision.

• Focused on finding practical and effe

📌 Customer Success Manager (Barcelona)
🏢 Cleverep
📍 Barcelona