Pre-Sales Engineer - IoT Telematics

About the role
We are looking for an Pre-Sales Engineer - IoT Telematics to join the newly established Teltonika office in Madrid and support the growth of our Spanish business.

This is a hands-on technical customer support role focused on helping customers, partners and internal sales teams successfully understand, implement and use Teltonika Telematics products.

The person will work closely with the local Sales Group Manager, Sales Executive, Spain CEO, HQ technical support, R&D; and product teams.
Teltonika’s Telematics business unit develops and manufactures advanced GPS tracking and IoT solutions for fleet management, logistics, transport, car sharing, construction, agriculture, security and many other industries. Our solutions help companies improve visibility, efficiency, safety and control over their mobile assets.
This opportunity is idóneo for a technically curious and customer-oriented engineer who enjoys solving problems, working with connected devices and supporting customers in real business use cases.

In this role, you will




• Provide technical support to customers, partners, integrators and the local sales team regarding Teltonika Telematics products.
• Work with Teltonika GNSS tracking devices and related technologies such as Bluetooth, CANbus, RS232/RS485, 1-Wire and mobile connectivity.
• Help customers understand how to use Teltonika devices within their fleet management, mobility, logistics or IoT solutions.
• Troubleshoot technical issues related to device configuration, connectivity, firmware, integrations, installation or customer use cases.
• Manage customer technical requests through ticketing systems, online meetings, calls, chats or direct customer interactions.
• Support the local sales team in technical discussions, product demonstrations and customer meetings.
• Prepare and deliver basic technical training for customers, partners and internal colleagues.
• Prepare technical documentation, FAQs, impl

📌 Pre-Sales Engineer (Madrid)
🏢 Teltonika
📍 Madrid