Client is a versátil benefits platform that enables companies to design personalized and inclusive employee benefits programs while reducing administrative complexity and operational overhead for HR teams. The platform provides employees with greater choice and flexibility in how they use their allocated benefits budgets, creating a more engaging and employee-centric benefits experience.
Trusted by leading global organizations such as Stripe, Zoom, Lululemon, and Affirm, the solution supports nearly one million employees and demonstrates strong customer satisfaction metrics, including 75 NPS and 98% CSAT scores.
Project Overview:
The project focused on enhancing and scaling Client’s benefits management ecosystem, which allows organizations to configure and manage various employee benefit programs through a unified platform. The product suite includes solutions such as Lifestyle Spending Accounts (LSA), Health Spending Accounts (HSA), Health Reimbursement Arrangements (HRA), Flexible Spending Accounts (FSA), and additional customizable benefit offerings.




Employees can utilize their benefit funds through multiple channels:
purchasing discounted products and services via the internal marketplace (“The Store”),
using a dedicated Visa payment card,
or submitting reimbursement claims supported by the platform’s member support operations.
From a business analysis perspective, the project involved analyzing business processes, improving platform workflows, supporting integrations between benefits products and payment/reimbursement systems, clarifying stakeholder requirements, and contributing to the optimization of user and HR administration experiences across the platform.
Requirements:
• IT industry experience: 7 years or more, including collaboration with clients abroad.
• Experience in business analysis or product management: 5 years or more.
• Hands-on experience with U.S. Pre-Tax / tax-advantaged employee benefits products is required.
• Experience with claims, reimbu

📌 Product Manager/Business Analyst (España)
🏢 Intellias
📍 España