IT Support (Madrid)

IT Support (Madrid)

15 oct
|
Axpo Group
|
Madrid

15 oct

Axpo Group

Madrid

Are you passionate about technology and delivering exceptional service? Join Axpo as an IT Support Specialist and play a key role in providing top-notch technical support while shaping the future of energy solutions.
What you will do:

• Provide first-line onsite and remote technical support for hardware, software, and network-related issues.

• Diagnose and troubleshoot hardware and software problems across desktops, laptops, printers, and videoconferencing systems.

• Set up and configure new workplaces, including hardware, software, and network connectivity.

• Manage IT asset inventory, ensuring accurate tracking and documentation.

• Collaborate with internal teams and vendors to resolve complex technical issues.

• Ensure compliance with IT policies and deliver exceptional customer service.

What you bring & who you are:

• 3–5 years of experience as an IT Support Technician or in a similar role.

• Strong knowledge of operating systems (Windows, macOS, Linux) and productivity tools (Microsoft Office, Microsoft Azure).





• Excellent troubleshooting skills and a detail-oriented approach to documentation.

• Hands-on experience with hardware repairs, network administration, and software rollouts.

• Strong communication skills and a customer-service-oriented mindset.

• Relevant certifications (e.g., Microsoft Azure Administrator Associate, CompTIA A+, or Cisco Certified Entry Networking Technician) are a plus.

About the team:

We are a collaborative and diverse team committed to delivering exceptional IT support. At Axpo, we value innovation, continuous learning, and a supportive environment where everyone’s voice is heard.

Benefits:
At our company, we strive to create a culture of continuous learning, personal growth, and inter- national community involvement. We're passionate about providing our employees with the tools and resources they need to succeed, and we're confident that you'll love being part of our team
• Working Hours
We offer adaptable working ho

📌 IT Support (Madrid)
🏢 Axpo Group
📍 Madrid

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