This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a Personal VIP Manager (Evening Schedule) based in Spain.

Join a dynamic international technology environment specializing in digital products and B2B services within the iGaming industry. As a Personal VIP Manager, you will build and maintain strong relationships with high-value customers, helping them stay engaged and enjoy a personalized experience across digital platforms. You will monitor customer activity, identify opportunities to reconnect with inactive users, and deliver tailored support that strengthens long-term loyalty. Through proactive communication across email, messaging platforms, and phone calls, you will address customer needs and promote relevant platform features. Working in a collaborative, fast-paced team, you will have the opportunity to develop your customer relationship management skills and contribute directly to user engagement and retention. This fully remote position offers a stable evening schedule,



professional development opportunities, and a supportive culture that values initiative, flexibility, and continuous learning.

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Accountabilities:

• Monitor and manage a portfolio of VIP customers, maintaining strong relationships and ensuring consistent, personalized communication.

• Develop and implement engagement strategies to maintain customer activity, strengthen loyalty, and encourage continued participation across digital platforms.

• Identify inactive or disengaged customers and proactively initiate contact to re-engage them and encourage their return.

• Analyze customer behavior, preferences, and activity patterns to identify opportunities for tailored support and improved customer experiences.

• Provide personalized assistance by understanding individual customer needs, responding to inquiries, and recommending relevant platform features and services.

• Manage incoming and outgoing communicat

📌 Personal VIP Manager (España)
🏢 Jobgether
📍 España