Papaya Global is a rapidly growing, award-winning B2B tech unicorn with an ambitious mission to revolutionize the payroll & payments industry. With over $400M raised from multiple tier-one investors, our innovative technology provides a comprehensive solution for managing general workforces, encompassing everything from hiring and onboarding to managing and paying employees in over 160 countries.
We're looking for a Global Payroll & EOR Onboarding Implementation Manager to join our Operations teams
Key Responsibilities
• Lead end-to-end onboarding and implementation projects for Global Payroll, Employer of Record (EOR), and workforce management solutions.
• Act as the primary point of contact throughout the implementation lifecycle, ensuring a smooth and successful client experience.
• Conduct discovery sessions to understand client payroll, HR, compliance, operational, and business requirements.
• Develop and manage implementation plans, timelines, milestones, and deliverables while ensuring projects are delivered on time and within scope.




• Guide clients through platform configuration, data migration, testing, payroll validation, go-live readiness, and post-launch stabilization.
• Collaborate closely with Payroll Operations, Product, Engineering, Customer Success, and Account Management teams to ensure successful delivery and seamless handover.
• Support integrations between payroll, HRIS, ERP, and other third-party systems.
• Identify project risks, dependencies, and operational challenges, implementing mitigation plans when needed.
• Leverage AI-powered tools and workflows to improve implementation efficiency, documentation quality, project delivery, and client outcomes.
• Contribute to the continuous improvement of implementation methodologies, playbooks, and best practices.

Requirements

• Bachelor's degree or equivalent professional experience.
• 4+ years of experience in SaaS implementation, onboarding, consulting, project management, customer success, or

📌 Implementation Manager (Barcelona)
🏢 Papaya Global
📍 Barcelona