Customer Relationship Manager – Digital Assets (Germany)
Our client is a pioneering MiCAR-licensed force in the digital asset industry, utilizing blockchain technology and decentralized solutions to revolutionize financial services. With a commitment to driving innovation and providing cutting‐edge solutions for high-net-worth individuals (HNWIs) and institutional clients, the company offers an exciting and progressive environment for professional growth.
Location
remote within Europe
Attractive Compensation
Your Responsibilities
Client Relationship Management: Build and maintain strong, long-term relationships with high-net-worth individuals (HNWIs) and institutional clients, acting as their trusted advisor for all their financial needs.
Account Management: Oversee a portfolio of key clients, ensuring their satisfaction and identifying opportunities to enhance their experience with tailored solutions.
Customer Retention and Growth: Focus on customer retention strategies, proactively addressing concerns, and ensuring client needs are met.



Identify cross-selling and upselling opportunities to maximize customer value.
Client Engagement: Serve as the primary point of contact for clients, maintaining regular communication and meeting with them virtually and onsite to strengthen the relationship.
Data-Driven Strategy: Use customer feedback and performance data to inform strategies aimed at improving client satisfaction, loyalty, and overall service quality.
Customer Lifecycle Management: Guide clients through their entire journey, from onboarding to ongoing relationship management, ensuring they receive exceptional service at every stage.
Your Profile
- Extensive experience in customer relationship management, private banking, or asset management, with a solid track record of working with HNWIs.
- Strong knowledge of blockchain technologies, digital assets, and financial services.
- Exceptional communication, negotiation, and interpersonal skills with a strategic approac

📌 Customer Relations Manager Digital Assets (España)
🏢 Ciklo Talent
📍 España