Solutions Architects / Engineers collaborate with internal teams to design and implement enterprise-level solutions for TransPerfect’s international portfolio of clients using the GlobalLink suite of products.Draft project plans containing the implementation details and timelines, including risk analysisEnsure the deadlines of the implementation timeline are metCoordinate with the clients´ internal teams while overseeing GlobalLink product implementationExecute and verify the configuration tasks in GlobalLink tools based on client requirementsAct as the primary technical point of contact and point of technical escalation for clientsAssist the support team with any client configuration issuesBe involved in the life cycle of GlobalLink products by working closely with the Product Management team, reporting client technical issues and requesting new functionalities for products based on direct client exposureBecome the spokesperson of the team for one or more of our products if desiredCoordinate the installation,



set-up and upgrade of GlobalLink connectors with internal teams and client system integratorsAssist clients with the coordination of GlobalLink connectors upgradesCreate custom reports for clients in MySQLMentor new team members as neededPrepare trainings and procedures to contribute to the continuous improvement of the team's workContribute to internal projectsComplete all other tasks that are deemed appropriate for this role and assigned by the manager/supervisorMinimum Bachelor’s degree or its equivalentExcellent written and verbal English communication skillsStrong interpersonal skillsEffective time and project management skillsExcellent problem solving and analytical skillsCollaborative attitudeGood documentation skillsBonus: Good knowledge of Language Technology including CAT Tools, Translation Environments, Translation Portals, Localization Tools, Machine Translation, Post-Editing and Terminology and Translation Memory ToolsBonus: Knowledge of Veeva doc

📌 Solutions Architect (Madrid)
🏢 Transperfect
📍 Madrid