Resolve incidents with customers about queries and payments
Build relationships and credibility with internal and external customers
Proactively handle collections within a portfolio of customers, based on policies and procedures defined by the company
Ensure proper financial measures for collections
Address insolvencies according to company policies and procedures
Be in charge of providing support in accounting closings
Main Responsabilities Resolve incidents with customers about queries and payments
Build relationships and credibility with internal and external customers
Proactively handle collections within a portfolio of customers, based on policies and procedures defined by the company
Ensure proper financial measures for collections
Address insolvencies according to company policies and procedures
Be in charge of providing support in accounting closings
Qualifications & Skills 1-2 years of experience in AR or a position related to Finance. E.g. Cash Allocation, Cash Collection, and Dispute Management.
Experience with ERP systems (SAP, Autobank, Salesforce, and Smarteye) is a plus
Experience with automation of credit to cash process between different tools
Analytical skills: Understanding

📌 Senior Specialist Collection, Dunning (Barcelona)
🏢 Omya
📍 Barcelona