Manager,B Ticketing Services (Barcelona)

Manager,B Ticketing Services (Barcelona)

15 oct
|
Global Sports Jobs
|
Barcelona

15 oct

Global Sports Jobs

Barcelona

About the Role The role sits within the Ticketing & Hospitality team and focuses on coordinating B2B contractual entitlements and ticket requests. It supports the relationship between clubs, partners, guests and internal stakeholders, ensuring that ticket requests are processed accurately and efficiently. The postholder helps clubs deliver a seamless gameday experience and works across multiple stakeholders in a fast-paced international sports environment. It is a hands-on role suited to an organised, proactive professional who enjoys managing operational details. Key Responsibilities * Manage ticket requests from sponsors, TV partners, media partners, influencers and other entitled stakeholders throughout the season. * Monitor requests daily and follow up with stakeholders before each game to confirm their requirements. * Check requests against contractual entitlements, allocation limits, deadlines and available inventory before approval. * Consolidate requests by game and club, protecting contractual obligations before considering additional or late requests.



* Coordinate directly with clubs, follow their different processes and track each request until the tickets are received. * Collect and verify guest details where clubs require nominative information. * Upload and distribute tickets when clubs do not deliver them through the platform, and resolve missing tickets or delivery issues. * Keep accurate records of requests, approvals, allocations, deliveries and outstanding actions, escalating exceptions when necessary. * Support the management of club ticket requests and allocations for major events, including the Final Four and SuperCup, where required. Required Experience & Qualifications * 5+ years of professional experience in sports, customer success, operations, administration, events, hospitality, or a related field. * Excellent organisational skills with strong attention to detail. * Strong communication and interpersonal skills, with the ability to work e

📌 Manager,B Ticketing Services (Barcelona)
🏢 Global Sports Jobs
📍 Barcelona

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