Your mission Guest Service Agent at REMS Responsibilities - Guide our guests using our communication tools (PMS and phone calls). - Welcome the guests to the properties and assist them during their stay (check-in). - Offer additional services to the guests (guided tours, extra cleaning, breakfast, etc..). - Acknowledge and advise on tourist attractions (food & beverage recommendations, transportation, cultural events, etc.). - Cover the reception of the guests in our office. - Communication with the Property Management, Cleaning and Maintenance Departments on the specific operation needs. Conditions and Benefits - Location: Malaga historic center/Soho/Torremolinos/Malaga airport (Depending on companies needs). - Schedule: 5 days per week, 8 hours per day and 1hour break. Detailed schedule will be defined by the Guest Service Team Leader every month. Mostly/ All evening shifts. - Possibility of part time scheduling starting from 25H/ Week. - Contract:
Permanent employment contract with a trial period depending on profile. - Days off: 2 days per week. - Salary: Between 20.500 EUR and 25.000 EUR annually. - Great career potential growth in the rental department. Your profile Skills and qualifications - Good writing and spelling capabilities in English and Spanish (French and any other language is a plus). - Be reactive, adaptive and improvise while facing issues. - Having strong customer relationship capabilities. - Good knowledge of Andaluciía is a plus (restaurants, cultural sites, activities...).T - Experience as a receptionist in a hotel or AirBnB accommodation is a plus. - A Bachelor's degree in a relevant field is a plus. - Driving licence is a plus. #J-18808-Ljbffr
📌 Guest Service Agent (Huelva)
🏢 REMS
📍 Huelva