Operations Manager (Manager Service Operations ) - NRTA Job Category: Operations Management Requisition Number: OPERA006846 * Posted : September 18, 2026 * Full-Time * On-site Locations Showing 1 location NRTA Nantucket, MA 02554, USA Description Keolis is hiring Operations Manager (Manager Service Operations ) for Nantucket, MA. Salary range: $95k - $105k a year Knowledge and Experience: * Two (2) years of Transit/Transportation supervisory, dispatch or combination experience preferred. * Computer literate to include intermediate experience with MS Office products is required. * Prior leadership experience of a Fixed Route, Paratransit or similar sized operation preferred. Skills: * High level of attention to detail. * Effective communication skills, both written and oral. * Strong organizational planning skills. * Must be a self-starter * Strong practical skills. * Ability to work without direct supervision. * Ability to read, write and speak English. * Ability to work adaptable schedules that may include nights, weekends, and holidays.



* Strong analysis and problem-solving skills required. * Basic math skills. * Valid driver's license Key Accountabilities: Operational Management * Direct and oversee daily transit operations, including fixed-route, paratransit, and demand-response services. * Ensure consistent delivery of safe, reliable, and efficient transportation services. * Monitor service performance, route adherence, on‐time performance, and system efficiency. * Develop and implement operational procedures, policies, and service standards. * Coordinate response to service disruptions, emergencies, accidents, severe weather events, and customer incidents. * Analyze operational data and recommend improvements to service delivery and resource utilization. Leadership and Personnel Management * Lead, supervise, and develop operations supervisors, and frontline transportation personnel. * Establish performance expectations and conduct employee evaluations. * Suppor

📌 Operations Manager (España)
🏢 Keolis Commuter Services
📍 España