Mercier Consultancy MD is looking for dedicated Polish-Speaking Customer Experts to join our team supporting a leading electronics company in Greece. In this role, you will deliver exceptional customer service and technical support to Polish-speaking customers, ensuring their inquiries and issues are handled efficiently and professionally.
Key Responsibilities
Provide high-quality customer support to Polish-speaking clients via phone, email, and chat regarding electronic products, services, and technical issues.
Assist customers with troubleshooting, product information, installations, and warranty claims.
Maintain accurate records of customer interactions in the CRM system.
Collaborate with technical and sales teams to resolve customer problems effectively.




Stay updated on the latest product developments and company policies to provide accurate information.
Contribute to continuous improvement efforts to enhance customer service quality.
Fluency in Polish (spoken and written) is essential; good English skills are a plus.
Experience in customer service or technical support, preferably in the electronics sector.
Excellent communication, problem-solving skills, and a customer-focused attitude.
Ability to work efficiently in a fast-paced environment and handle multiple tasks.
Familiarity with CRM software and digital communication tools.
Willingness to relocate and work in Greece.
Strong organizational skills and attention to detail.

📌 Polish-Speaking Customer Experts For An Electronics Company (Málaga)
🏢 Mercier Consultancy Group
📍 Málaga