Job Mission
As a First Party Collector, you will be part of our global finance team, supporting collection activities for customers in the United States and Canada. Your mission is to ensure timely recovery of outstanding receivables, maintain accurate records, and foster strong customer relationships to support PPG's financial performance. This role is based in Rubí, Spain, and follows an onsite model, The working hours are aligned with the North American market, from 14:00 to 23:00 CET, Monday through Friday.
Key Responsibilities
Review open accounts and initiate collection efforts
Conduct outbound calls and emails to recover overdue payments
Meet monthly call and notation targets
Process payments and update records accurately
Maintain organized and up-to-date collection files
Follow up on payment arrangements using the treatment schedule
Build and maintain positive relationships with customers
Requirements
Native English speaker
Bachelor's degree in Finance, Accounting, or Business-related field
1–2 years of experience in collections or customer service
Strong communication, problem-solving, and analytical skills
Effective business writing and professional communication
Detail-oriented and organized
Experience with ERP systems (SAP or Oracle preferred)
How we work:
At PPG, we bring teams together to accelerate collaboration and career development, with in-person work Monday through Thursday and the opportunity to work remotely on Versátil Fridays. Schedules may vary by location.
About Us
PPG: WE PROTECT AND BEAUTIFY THE WORLD®
Through leadership in innovation, sustainability and color, PPG helps customers in industrial, transportation, consumer products, and construction markets and aftermarkets to enhance more surfaces in more ways than does any other company. To learn more, visit and follow @PPG on X.
The PPG Way
We are customer champions Proactive. Bold. Trustworthy. Everything we do starts with our customers. We listen, move fast and don't stop until we solve
📌 First Party Collector-2 (España)
🏢 Ppg
📍 España