Spain, Madrid
Full time
WD48941

About the role
At Clarios, we are producing the world's best batteries, essential for the evolving future of transportation. Our advanced, low‑voltage battery technologies and smart solutions power nearly every type of vehicle. 1 in 3 vehicles powered by a Clarios Battery worldwide. We are home to strong brands like VARTA® and OPTIMA® and are driven by a common goal to create cutting‑edge technology in a sustainable manner. Ready to power up your career? Then explore the possibilities with us and become a valued member of our team

Retail Network Support Manager
The position will be based in Madrid Office in Spain.

What you will do
Customer Management

Act as the main point of contact and trusted advisor for retail store Manager, building trust and fostering collaboration

Work with store teams to elevate customer service quality and create consistent VARTA brand experience

Provide hands‑on support for store operations, merchandising, and staff training





Ensure high levels of customer satisfaction through responsive support and issue resolution

Facilitate communication to align goals, share best practices and address issues

Develop a thorough understanding of customer business objectives and strategies

Business Development

Drive Sales and Operational Excellence

Leverage insights from the field to contribute to the strategic planning of retail initiatives

Identify opportunities for optimization of field services within the retail network

Achieve assigned sales volume, revenue, and profitability targets

Identify opportunities for business growth

Develop account‑specific action plans to increase market share and product penetration

Support the implementation of promotional and category initiatives

Organize workshops or coaching sessions for retail staff to enhance product knowledge and sales techniques and customer service skills

Assist in developing annual customer business plans, reviews and regular customer visits

Cros

📌 Primark Trainee Manager Temporal Cc Gran Plaza 2, Majadahonda (Madrid)
🏢 Primark
📍 Madrid