Key Responsibilities * Drive operational excellence and ensure high-quality event delivery * Manage P&L; and optimize processes * Coach and develop Team Leaders; foster high-performance culture * Lead transformation initiatives and drive organizational change * Serve as senior escalation point for major clients * Act as agency ambassador in Spanish & Italian markets * Build relationships with media, industry associations, influencers, and thought leaders Requirements * 10+ years in event agency operations/production * Fluent in Spanish, English, and Italian is a plus * Proven experience managing large multi-layered teams across multiple countries * Strong stakeholder management and external communication skills * Strong leader on event/communication industry Core Competencies Demonstrates extensive experience in event agency operations and production, with a strong focus on managing P&L;, optimizing processes, and leading large multi-layered teams across multiple countries. Proficient in stakeholder management and external communication, with fluency in Spanish, English, and Italian enhancing client relations. #J-18808-Ljbffr

📌 Senior Operation Manager (Barcelona)
🏢 American Express Global Business Travel
📍 Barcelona