Operations Supervisor (Service Operations Supervisor) - NRTA Job Category: Operations Requisition Number: OPERA006845 - Full-Time - On-site Locations Showing 1 location NRTA, Nantucket, MA 02554, USA Description Keolis is hiring Operations Supervisor (Service Operations Supervisor) in Nantucket, MA. Hourly Wage: $34.00 Knowledge and Experience - One (1) year of Transit/Transportation supervisory, dispatch or combination experience preferred. - Computer literate to include intermediate experience with MS Office products is required. - Prior experience with dispatching software systems is preferred. Skills - High level of attention to detail. - Effective communication skills, both written and oral. - Strong organizational planning skills. - Must be a self-starter - Strong practical skills. - Ability to work without direct supervision. - Ability to read, write and speak English. - Ability to work adaptable schedules that may include nights, weekends, and holidays. - Strong analysis and problem-solving skills required. - Basic math skills.



- Valid driver’s license Key Accountabilities Service Dispatching Oversight - Monitor daily fixed-route service performance using Computer-Aided Dispatch (CAD), Automatic Vehicle Location (AVL), radio systems, and other operational technology. - Track route adherence, schedule performance, service interruptions, and headway management. - Identify service disruptions and implement corrective actions to maintain service reliability. - Coordinate service adjustments during traffic delays, weather events, special events, road closures, and emergencies. - Provide real-time operational guidance and support to bus operators. - Respond to operator requests, questions, and service concerns. - Coordinate replacement operators, vehicle assignments, and emergency coverage as needed. - Ensure operators comply with schedules, operating procedures, and agency policies. - Receive and document accidents, passenger incidents, vehicle breakdowns, securit

📌 Operations Supervisor (Huelva)
🏢 Keolis Commuter Services
📍 Huelva