Join Our Team & Make an Impact Are you passionate about building strong client relationships and driving success? We are looking for a Customer Success Manager to help expand our German market and ensure our clients maximize the value of our digital learning solutions. As a key partner to our clients, you will play an essential role in fostering engagement, increasing satisfaction, and driving long-term growth. If you thrive in a fast-paced, dynamic environment and enjoy making a meaningful impact, this role is for you. What You’ll Do * Be a trusted advisor: Build and maintain strong relationships with clients, understanding their evolving training needs. * Lead seamless onboarding: Guide new clients as a goFLUENT product expert, ensuring a smooth and impactful start. * Drive engagement and success: Analyze client data, conduct business reviews, and implement strategies to enhance satisfaction and ensure successful programmes. * Unlock growth opportunities: Identify upsell possibilities and expand client partnerships. * Champion continuous improvement: Gather feedback,



optimize the learner experience, and contribute to the evolution of our digital learning solutions. * Share expertise and insights: Provide clients with industry best practices, training optimization strategies, and thought leadership in digital learning. Why You’ll Love This Role * Impact and Growth: Help businesses upskill their workforce while growing your career in a thriving general company. * Dynamic and Collaborative Culture: Join a diverse, supportive, and knowledge-sharing environment where your ideas matter. * Fast-Paced and Innovative: Be part of a company that embraces change and is shaping the future of digital learning. What We’re Looking For * Fluent or bilingual in German * Intermediate English proficiency * Passionate about customer success and relationship management * Exceptional communication and analytical skills * Highly organized and adaptable to varied projects * Proactive probl

📌 Customer Success Manager (Málaga)
🏢 goFluent
📍 Málaga