Customer Solution Associate, Proficient in English and German (Málaga)

Customer Solution Associate, Proficient in English and German (Málaga)

15 oct
|
Avature
|
Málaga

15 oct

Avature

Málaga

Position open to candidates located in Málaga or Valencia. La descripción completa del puesto cubre todas las habilidades asociadas, la experiencia previa y cualquier cualificación que se espera que tengan los solicitantes. Avature is a highly customizable platform and is used by many different businesses for a variety of purposes. As a Customer Solution Manager Associate, you'd perform a key role in maintaining long-lasting customer relationships by understanding each client's needs and how our products can be tailored to them. Your challenges and objectives: * Profoundly understand the potential uses of our platform to fulfill customer needs. * Collaborate with the account manager to build strong customer relationships by being attentive to their requirements. * Add value to each customer's configuration by understanding their specific needs. * Prioritize assignments and develop a clear vision of their context to keep your workload organized and relevant. Your day-to-day activities: * Meet with account managers to understand the scope and time frames of each assignment.



* Manage team assignments from case creation to resolution, interacting with other teams and providing feedback along the way. * Help configure customized Avature solutions by: * Moving configurations from test environments to production. * Analyzing and creating relevant reports. * Running QA tests to ensure everything works as expected. About you: * Fluent in English and German. * Strong analytical capabilities. * Exceptional communication skills. * Passionate about technology. * Advanced education is valued. * Comfortable using AI tools in day-to-day work and genuinely interested in staying up to date with emerging AI capabilities. About us: Avature is a market-leading enterprise SaaS provider for integral talent acquisition and talent management. We have a strong commitment to high-quality engineering and customer service and are recognized innovators in the large enterprise market. Leading organ

📌 Customer Solution Associate, Proficient in English and German (Málaga)
🏢 Avature
📍 Málaga

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