Job Title: Customer Experience Specialist (Dutch-speaking) - On-site - Automotive Industry JL01 Job Description Experience the power of a game-changing career Want to be part of an innovative and growing team? We're a general technology and services leader that powers the brands of the future. We help well-known brands - the ones you use every day - improve their businesses with technology and integrated solutions, in over 70 countries. If you're looking to grow and be inspired, as an Customer Experience Specialist in Barcelona (on-site), you will be part of our team of game-changers who are powering the brands of the future in the Automotive industry. What you will do in this role * Lead structured follow-up and support calls with prospective customers after they've expressed interest in a product * Represent a premium automotive brand with professionalism, courtesy, and attention to customer satisfaction * Reinforce brand value while identifying customer concerns or hesitations,



especially around pricing and product preferences * Collect key insights and summarize interactions in a clear, structured format to support retailer sales teams * Maintain consistency and relationship continuity by managing both follow-up and offer-related calls with the same prospects * Ensure all customer interactions align with the quality standards and premium positioning of the brand.. Concentrix is a great match if you: * Are bilingual or proficient in Dutch and English * Hold a high school diploma (minimum), with a preferred background in business, communications, or automotive studies * Bring experience in customer service or sales - ideally within the automotive or luxury sectors * Communicate clearly and confidently, especially with executive-level or high-end clientele * Demonstrate a strong interest in the automotive industry and premium products * Are structured, professional, and discreet in handling sensitive topics like pricing or commercial offers * Are comfortable followi

📌 Customer Experience Specialist (Cataluña)
🏢 CNX
📍 Cataluña