We are looking for an

Account Manager

to grow and retain Sortlist's client base across the

Italian market , with additional scope on the

Dutch and UK markets .

Based in

Madrid

(Spain),

you will manage a portfolio of agencies and SaaS customers, helping them extract long-term value from Sortlist's ecosystem while identifying opportunities to expand partnerships.

Why This Role Exists
Sortlist

is evolving from a marketplace into a

SaaS-first growth platform

helping service providers detect demand, access the right contacts, and convert opportunities into revenue.

Italy is one of our

highest-potential markets , and the Dutch and UK portfolios need consistent commercial ownership. Your role is to

turn product adoption into long-term partnerships , ensuring clients generate measurable business value while identifying opportunities to grow their use of the platform. Your impact will be directly visible in client retention, expansion revenue, and platform adoption.

Own and grow a portfolio

of clients in Italy, plus a set of accounts in the Netherlands and the UK.





Serve as the

main point of contact

for agencies using Sortlist.

Drive retention, renewals, expansion, and adoption across the product ecosystem.

Conduct structured QBRs and define mutual action plans.

Identify and execute

upsell and cross-sell

opportunities.

Manage churn risks and commercial conversations proactively.

Maintain a clean pipeline and accurate forecasts in HubSpot.

Collaborate with Sales, Marketing, and Customer Success to improve client outcomes.

Provide structured feedback from the field to influence product and go-to-market decisions.

Operate with

clear weekly KPIs

(meetings, calls, account actions) and strong ownership over results.

You’ll develop into a strategic Account Management professional by learning how to:

Drive retention and expansion strategies across multiple markets and cultures.

Run structured value-driven client conversations and QBRs.

Translate pr

📌 Account Manager (Madrid)
🏢 Sortlist Group
📍 Madrid