You are a versatile and autonomous Software Packager who enjoys solving technical challenges. You combine strong packaging expertise with a practical, customer-focused mindset and can efficiently troubleshoot, automate, and deliver reliable software deployment solutions.

Tasks:

Receive, analyze, and manage software packaging requests from start to finish: registration, package creation, testing, delivery, deployment, and post-implementation support.

Coordinate with IT and business teams to understand needs, define optimal solutions, and prioritize tasks.

Create, customize, and maintain complex software packages (MSI, MSIX, Intunewin, etc.), ensuring compatibility and compliance with corporate standards.

Use software packaging tools (e.g., Orca).

Manage software deployment to corporate devices via MS SCCM/Intune.

Automate service processes using scripting (PowerShell, Ansible, PSADT).

Document processes, incidents, and solutions, as well as propose continuous improvements in the packaging workflow.

Monitor SLAs and provide periodic reporting on the status of requests and incidents.





Provide third-level support for incidents related to software packaging and distribution.

Participate in cross-functional projects and ad-hoc tasks related to the service.

MUSTs Service Requirements

Experience in

software packaging and application deployment

in enterprise environments.

Good knowledge of

PowerShell scripting , including

PSADT .

Hands-on experience with

Microsoft SCCM

and

Intune .

Familiarity with packaging tools such as

Orca .

Ability to analyze logs, troubleshoot installation issues, and resolve problems independently.

Strong problem-solving mindset with a proactive and customer-oriented approach.

Experience working directly with internal and external customers.

Knowledge of

SQL

and general IT infrastructure concepts.

Experience working in

Agile ,

ITIL , or similar environments.

English level

B2+ .

NICE TO HAVE Service Requirements

Expe

📌 Software Packaging Consultant (Madrid)
🏢 Ambit Iberia
📍 Madrid