Marketech Digital is an email marketing agency for high-growth ecommerce brands. We run the full email and SMS program end to end for our clients: strategy, copy, design, staging, and reporting. We use Klaviyo, Monday, Figma, Slack, Fathom, and a stack of internal AI tools built to keep quality high at volume.
The Role

You own a portfolio of ecommerce email and SMS programs. You set the strategy for each account, you are the person the client trusts, and you carry the number. You start with three to four accounts and grow into six to eight as you find your footing. You will not be handed a strategy to execute. You read the data, decide what the account needs, brief the work, hold the quality bar, and defend the recommendation to the client. Our design, copy, and staging teams execute alongside you. Your job is to make sure what they execute is the right thing. A large share of the production work runs through an internal AI pipeline. You run that pipeline, edit its output until it clears our quality bar, and make it better.



The people who do well here treat that pipeline as something they own and improve, not a tool they were handed.
What you will do

Own the client relationship
Run the weekly client call: set the agenda, present performance, bring a recommendation and defend it
Respond to client questions in Slack and email within SLA, and make the marketing calls yourself instead of routing them upward
Own every follow-up, and keep the client's Monday board honest: ticket status, due dates, blockers
Watch account health. Know when a client is drifting, surface it early, and bring a plan before the renewal conversation does
Escalate scope, commercial, and contract questions to the founder
Everything else is your call
Own the numbers
Build the account's performance narrative: revenue, opens, clicks, unsubscribes, top and bottom performers, read against last month and last year
Find patterns: which content pillars, marketing angles, products, and send times drive pe

📌 Freelance Email Account Manager at Marketech Digital Solutions (Madrid)
🏢 Marketech Digital Solutions
📍 Madrid