Microsoft Dynamics 365 Developer - Copilot Service Workspace

Spain | Remote | Contractor
Full-time
About The Role

We are looking for a

Microsoft Dynamics 365 Developer

with hands-on experience in

Dynamics 365 Customer Service , focused on the development and integration of solutions within the

Copilot Service Workspace .
You will join an international digital banking environment, contributing to the evolution of customer service and channel integration platforms built on Microsoft technologies.
The role combines Dynamics customization, frontend development, and advanced integration work within modern CRM ecosystems.
What you'll do

Configure and customize Microsoft Dynamics 365 Customer Service solutions
Develop and maintain integrations within Copilot Service Workspace
Implement and configure Channel Integration Framework (CIF) integrations
Develop frontend logic and custom behaviors using JavaScript / TypeScript
Work with Microsoft APM SDK for embedded application integrations
Collaborate with backend and integration teams to ensure end-to-end functionality




Ensure performance, maintainability, and usability of implemented solutions
Participate in agile ceremonies and collaborative delivery processes
What we're looking for

Proven hands-on experience with:

Microsoft Dynamics 365 Customer Service

Practical experience with:

Copilot Service Workspace
Channel Integration Framework (CIF)
Microsoft APM SDK

Strong experience developing:

JavaScript within Dynamics environments

Experience working with:

embedded/integrated applications inside Dynamics
container-based integration approaches

Experience working in Agile environments (Scrum / Kanban)
Familiarity with Jira or similar collaboration tools
Strong analytical and problem-solving skills
Ability to work autonomously in integration-heavy environments
Nice to have

TypeScript experience
Experience building custom UI integrations within Dynamics 365
Understanding of frontend architecture patterns in enterpris

📌 Dynamics 365 Developer (Madrid)
🏢 Talent Connect
📍 Madrid