Job Summary
We are looking for a motivated and detail-oriented Trainee to join our Software Operations team. This role offers an excellent opportunity to gain hands-on experience in software business operations, process management, reporting, and cross-functional collaboration within an international technology environment.
Key Responsibilities
- Support day-to-day Software Operations activities.
- Assist in tracking operational metrics, KPIs, and service performance indicators.
- Maintain and update operational reports, dashboards, and documentation.
- Support data validation and analysis activities to ensure data quality and accuracy.
- Collaborate with internal teams including Sales, Finance, Business Operations, Vendor Management, and Customer Service.
- Participate in process improvement and automation initiatives.
- Help manage and monitor operational requests, incidents, and escalations.
- Prepare presentations, reports, and operational summaries for stakeholders.
- Document procedures, workflows, and best practices.




- Provide administrative and coordination support for ongoing projects.

Required Qualifications
- Currently enrolled in a Bachelor's or Master's degree program in: Business AdministrationEngineeringInformation SystemsData AnalyticsEconomicsMathematicsOr a related field
- Strong analytical and problem-solving skills.
- Good knowledge of Microsoft Office Suite, especially Excel.
- Strong organizational skills and attention to detail.
- Ability to work collaboratively in a team environment.
- Good communication skills in both Spanish and English.
- Proactive attitude and willingness to learn.

Preferred Qualifications
- Knowledge of Power BI, Power Automate, Power Query, or Excel advanced functions.
- Familiarity with ERP or HR systems (SAP, Workday, etc.).
- Basic understanding of business processes and operations management.
- Experience using data analysis or reporting tools.

Competencies
- Analytical Thinking
- Teamwork and Collaboration
- Ada

📌 Software Operations Trainee (Barcelona)
🏢 TD SYNNEX Spain
📍 Barcelona