Company A leading international retailer with more than 575.000 employees worldwide in 33 different countries and over 13.700 stores, has stablished an IT HUB in Barcelona as part of his IT division, responsible for the selection and provision of IT infrastructure, IT platforms and business applications.

With our agile mentality we are looking for people that is willing to make an impact on projects and solutions used worldwide by millions of customers.

Agrupa Integral Talent collaborates with our client to attract the best talent for its ITHUB located in Barcelona. We are looking for open-minded colleagues with passion for technology. We offer you diverse and exciting career opportunities in a dynamic work environment that stands for development and progress. Elevate your career with us, where development and progress are at the heart of everything we do.

If you feel ready and think this opportunity is for you, we would be happy to meet you.

Your Tasks

- Act as consultant for process expert departments on topics related to key figures
- Creating and managing reports and dashboards in Celonis and ServiceNow
- Management and quality assurance of the existing reporting system
- Optimize the management of our operational units through understandable and clear solutions
- You are part of a motivated, international team

Job requirements

- Desired University degree in Information Technology or similar
- You have experience in the field of reporting and process mining with Celonis,



performance analysis and statistics (MUST HAVE)
- You have working experience in using or administering ServiceNow
- You are familiar with ITIL Foundation
- You understand service and support processes
- You are strong at analytical thinking and recognition of connections and dependencies between processes
- You are able to evaluate, review and test your own work
- You can prepare and conduct workshops confidently
- You can explain complex issues in a simplified way
- It motivates you when you familiarize yourself with new topics
- You are results oriented, and demonstrate a ‘can-do' attitude – adaptability, flexibility and resourcefulness
- Your English is fluent

What We Offer

- These are hybrid mode permanent positions. 2 days/week at the office.
- You will be part of an international team composed by people from different countries and backgrounds, where you’ll be able to share your experience and knowledge to carry-out teamwork and meet the objectives.
- On top of this, you’ll have a personal follow-up with your management team to help you understanding all business-related questions and guide you in your professional career.
- We offer a competitive compensation and benefits package: lunch vouchers, health and dental insurance, transport, wellbeing, etc.

Contact

If you are interested, please apply directly or send your CV to [email protected]

📌 Celonis ServiceNow reporting Business Analyst (Barcelona)
🏢 Agrupa Global Talent
📍 Barcelona