At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Clinical Trial Project Management

Global Clinical Operations (GCO)

As the Manager, Regional Payments Lead you are responsible to run the local region site for Contract & Centralized Services (CCS). Manager and team are responsible for providing support around and related to Clinical Trial Management System (mCTMS) and system payment issue resolution (concierge-service) by leveraging General Shared Services. Manager has oversight of regional efficiency payments and study level payment reconciliation (non-site-facing).

Responsible for the training of new CCS Payments Coordinators.



Provides training to study teams relating to payment support and processes. Responsible for the management of the end-to-end investigator/site payment processes and payment calculations, including populating CTMS visit templates, suppliers, purchase orders, payment and clinical trial payments.

Help with issue resolution of failed payments, as appropriate, for the region including Purchase Requisitions (PR) and work with the other regions counterparts where necessary as it relates to global payments.

Train study teams regarding payment and issue resolution support that can be provided and regarding the specific processes.

Acts as a liaison among colleagues within CCS including Site Contract Managers (SCM) and study teams including Local Trial Managers (LTM) and Global Trial Managers (GTM) to assist with complex issue resolution and/or provide guidance related to payments.

High level of insight of knowle

📌 Clinical Study Senior Manager (Madrid)
🏢 Johnson & Johnson Innovation
📍 Madrid