Lead CRM Architect- Salesforce (Barcelona)

Lead CRM Architect- Salesforce (Barcelona)

14 oct
|
Michael Page International
|
Barcelona

14 oct

Michael Page International

Barcelona

Barcelona, España, ESTipo de contrato: Daniel CorbatonModalidad de trabajo: Remoto / híbridoLeads Michael Page's global Salesforce CRM program.Lead Architect/Program Manager experience in Salesforce.

Michael

Page- #JoinMichaelPage Descripción The Lead CRM Solution Architect is responsible for shaping, steering and assuring the architecture and design of the organisation's integral, Salesforce-based Customer Relationship Management (CRM) and Applicant Tracking System (ATS) platform and products. While acting as the architectural custodian for the platform and products, the role will lead the definition and validation of relevant solutions to ensure that technology investments, architecture, designs and ways of working realise business needs whilst being aligned with best practice, the broader enterprise architecture, business objectives and strategic roadmaps.Working closely with leadership and key stakeholders including product owners, architecture peers, delivery teams and third-party partners, the Lead CRM Solution Architect facilitates key architecture decisions and defines, or validates, agreed solutions that solve business problems, fulfil business requirements and maximise sustainable business value.The role provides architectural leadership across the full solution lifecycle, balancing business outcomes, user experience, customer experience, risk, technical debt, security, cost, longevity, scalability, agility and supportability.

Solution

Architecture &

• StrategyLead the architecture and solution design of CRM and ATS initiatives and transformation programmes.Translate business requirements into end-to-end solutions aligned with enterprise architecture principles, standards and strategic objectives.Produce and maintain key architecture artefacts, including solution architectures, high-level designs, integration specifications, data models, architecture decisions,



roadmaps and diagrams.Ensure solutions are practical, deliverable and support target-state architecture objectives.CRM &

• ATS Platform StewardshipAct as architectural custodian for CRM and ATS platforms.Define and maintain platform roadmaps, standards, patterns and reference architectures.Architecture Leadership &

• Decision MakingFacilitate architecture discussions, governance and decision-making across business and technology stakeholders.Provide subject matter expertise on CRM, ATS and related business processes.Ensure compliance with standards, security requirements, data governance policies and regulatory obligations.Contribute to enterprise architecture strategy, principles, roadmaps and governance forums.Collaborate across architecture disciplines to ensure consistency across business, application, data and technology domains. Knowledge, Skills &

• ExperienceEssentialSignificant experience in Solution Architecture, Enterprise Architecture or related leadership roles.Proven experience architecting large-scale Salesforce-based CRM solutions.Strong expertise in integration, application, data, security and cloud architecture.Experience defining architecture roadmaps, target-state architectures and governance frameworks.Strong stakeholder management, facilitation and influencing skills.DesirableExperience with Applicant Tracking Systems and talent acquisition platforms.Knowledge of customer, employee and candidate data management.TOGAF, Salesforce Architect or equivalent certifications.Excellent communicator and stakeholder influencer.Success MeasuresCRM and ATS solutions align with enterprise architecture and business strategy.Architecture decisions are made effectively and with appropriate stakeholder engagement.Architecture is recognised as a trusted enabler of business transformation. Permanent position within an international company.Opportunity to lead and shape CRM architecture strategy, with Salesforce as core technology

📌 Lead CRM Architect- Salesforce (Barcelona)
🏢 Michael Page International
📍 Barcelona

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