American Express in Madrid, Spain, is seeking a Client Retention Manager to focus on retaining a portfolio of merchants and ensuring business continuity across markets and lines of business. The role emphasizes securing complete KYC documentation, maintaining volumes, and safeguarding revenue while coordinating with regional teams in Europe.
Based in our European Head Office, you will manage inbound/outbound calls and emails, collaborate across markets, and support compliance and process
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📌 Merchant Retention & Relations Specialist (Hybrid) (Madrid)
🏢 American Express
📍 Madrid
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