We are looking for a Catalan and Spanish speaking Customer Service Agent to join a banking support team in Valencia, Spain. The role offers morning shifts from 08:00 to 16:00, starting on site with a transition to hybrid working after the initial learning period. The expected start date is 2 November 2026.Main responsibilities- Support banking customers in Catalan and Spanish.- Answer customer enquiries, provide clear information and help resolve issues.- Record customer interactions using internal systems.- Work with your team to deliver a positive customer experience.What we are looking for- Fluent Catalan and Spanish, both spoken and written.- High school education (Bachillerato)



or equivalent.- Good communication and teamwork skills.- Intermediate computer skills.- Availability to attend 25 days of mandatory on-site training in Rivas, Madrid.- Previous experience in banking customer service or management is valued.What we offer- Gross annual salary of €16,919.84 (€1,409.98 gross per month).- Language allowance of €129.27 gross per month.- Additional payment of €1.92 gross per hour for Sundays worked.- Comprehensive training.- Hybrid working after the initial learning period.Candidates may also be considered for opportunities in Madrid.Please note that applicants must already have the right to live and work in Spain.#J-18808-Ljbffr

📌 Catalan And Spanish Speaking Customer Service Agent In Banking Valencia
🏢 Cross Border Talents
📍 Valencia