JOB DESCRIPTIONRental Agent – Spain

Company: Al Nouri Group

Job Title: Rental Agent

Location: Spain

- Job SummaryAl Nouri Group is seeking a motivated, professional, and customer-focused Rental Agent to join its Rental Department in Spain.

The Rental Agent will be responsible for managing property rental activities, attracting prospective tenants, conducting property viewings, negotiating rental terms, and facilitating leasing agreements.

The adecuado candidate should demonstrate excellent communication and interpersonal skills, strong organizational abilities, and a customer-oriented approach to delivering high-quality real estate services.

- Key Duties & ResponsibilitiesProperty Leasing & Client Management

- Manage the rental process for residential and other assigned properties, from initial inquiries through lease execution.
- Identify prospective tenants, understand their requirements, and recommend suitable rental properties.
- Arrange and conduct property viewings, site visits, and open-house events.
- Present property features, rental terms, pricing, and applicable regulations clearly and professionally.
- Maintain strong relationships with property owners, prospective tenants, existing residents, and internal team members.
- Respond promptly and professionally to client inquiries and concerns.

Property Marketing & Advertising

- Develop and implement effective marketing strategies to attract potential tenants and maximize property occupancy.
- Advertise available rental properties through appropriate online platforms, real estate portals, and other marketing channels.
- Prepare and maintain accurate property listings, including descriptions, rental rates, availability, and location details.
- Monitor local rental market conditions and competitor pricing to support competitive rental rate recommendations.
- Coordinate the distribution of property brochures, promotional materials, and relevant rental information.
- Identify opportunities to increase rental inquiries and improve property visibility.

Rental Agreements & Documentation

- Assist in preparing, reviewing, and processing rental applications, lease agreements, and related documentation.
- Explain rental terms, property policies, and contractual obligations to prospective tenants.
- Support negotiations between property owners and prospective tenants to facilitate successful rental agreements.




- Coordinate the collection and processing of security deposits and initial rental payments in accordance with lease terms and applicable regulations.
- Maintain accurate, organized, and confidential records of rental transactions and tenant information.
- Ensure that rental activities and documentation comply with applicable Spanish laws and company policies.

Tenant Screening & Rental Coordination

- Review prospective tenant applications and coordinate appropriate eligibility, background, and credit verification procedures where legally permitted.
- Prepare professional tenant assessment reports and communicate relevant findings to management or property owners.
- Maintain regular communication with prospective tenants throughout the rental process.
- Coordinate tenant move-ins, including required documentation, payment confirmations, and property handover arrangements.
- Maintain and update prospective tenant databases and waiting lists, where applicable.
- Collaborate with internal departments to ensure a smooth and efficient rental experience.

Reporting & Administrative Responsibilities

- Prepare and submit regular reports on rental inquiries, property viewings, applications, leasing activities, and occupancy status.
- Maintain accurate records of property availability, rental agreements, and customer communications.
- Monitor ongoing rental activities and provide updates to the Rental Manager.
- Support improvements to internal rental processes and customer service standards.
- Perform additional duties and responsibilities assigned by management as required.

- Job RequirementsEducational Qualifications

- High School Diploma or equivalent is required.
- A college degree in Business Administration, Real Estate, Marketing, or a related discipline is preferred.
- A relevant real estate qualification or license is considered an advantage.

Professional Experience

- Previous experience in real estate leasing, property rentals, sales, or customer service is an advantage.




- Relevant experience in the Spanish property rental market is preferred.
- Candidates with strong interpersonal and customer service abilities may also be considered.

Technical Skills

- Proficiency in Microsoft Office applications, particularly Outlook, Excel, and Word.
- Ability to manage property listings, rental documentation, and client records.
- Familiarity with online property advertising platforms and real estate portals is an advantage.
- Strong organizational and administrative capabilities.

Personal & Professional Skills

- Excellent verbal and written communication skills.
- Strong interpersonal, negotiation, and customer relationship management abilities.
- Professional appearance and a friendly, approachable attitude.
- Customer-focused mindset with a proactive approach to problem-solving.
- Ability to work independently and collaboratively within a team.
- Strong attention to detail and effective time management.
- Ability to manage multiple rental inquiries and transactions simultaneously.
- High standards of professionalism, integrity, and confidentiality.

- Key Performance Indicators (KPIs)Performance may be evaluated based on the following indicators:

- Number of successfully completed rental agreements.
- Property occupancy and rental conversion rates.
- Number of qualified rental inquiries and completed property viewings.
- Responsiveness to prospective tenant inquiries.
- Accuracy and completeness of rental documentation.
- Customer satisfaction and service quality.
- Timely submission of rental activity reports.
- Compliance with company procedures and applicable rental regulations.

- Reporting & Working RelationshipsDirect Reporting: Rental Manager

Internal Coordination: Rental Department, Property Management, Administration, and other relevant departments.

External Coordination: Property owners, prospective tenants, existing residents, real estate service providers, and other relevant stakeholders.

- General ResponsibilitiesThe Rental Agent is expected to represent Al Nouri Group professionally, uphold the company's customer service standards, maintain confidentiality, and contribute to the overall effectiveness and success of rental operations.

The position requires flexibility, accountability, and a commitment to providing a positive rental experience for property owners and tenants.

📌 Rental Agent (Marbella)
🏢 Al Nouri Group Spain
📍 Marbella