We are seeking a Senior E-commerce Product / UX Designer with a proven track record of designing and optimizing end-to-end B2C customer journeys. This is a hands-on role for an experienced designer who combines user-centered design with data-driven decision-making to improve conversion, engagement, and overall customer experience.
The idóneo candidate has substantial experience working on e-commerce platforms, marketplaces, or digital-first consumer products and can demonstrate measurable business impact through their design work.
Key Responsibilities
- Design and optimize customer journeys from discovery through purchase and post-purchase experiences.
- Improve conversion funnels including landing pages, product detail pages, navigation, cart, checkout, and call-to-action flows.
- Create user flows, wireframes, prototypes, and high-fidelity designs.
- Plan and conduct usability testing and validate concepts with users.
- Partner with analytics and experimentation teams to translate insights into design improvements.
- Leverage A/B testing results to drive continuous optimization.
- Collaborate closely with Product Managers, Developers, Researchers, and Business Stakeholders.
Required Experience
- Experience in UX Design, Product Design, or related fields.
- Strong hands-on experience designing B2C e-commerce experiences.
- Proven success improving conversion rates, engagement, revenue, or customer experience metrics.
- Expertise in desktop and mobile web design.
- Experience working within large organizations or mature UX environments.
- Strong portfolio showcasing measurable business outcomes.