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In this role you drive the successful onboarding and adoption of Perk's Enterprise clients, guiding them from signup to launch. You act as a change-management and technical solutions expert, translating client needs into onboarding strategies and platform configurations. You work closely with cross-functional teams to ensure a 7-star onboarding experience and long-term customer success.

The role combines consultative guidance, technical troubleshooting, and tailored training to enable customers to book travel on Perk and maximise value.

Compensaciones / Beneficios

- Be the first point of contact for clients during implementation, delivering a 7-star experience
- Gather client requirements and provide data-driven, best-practice recommendations
- Own timelines, rollout plans, and onboarding execution across internal teams
- Lead change management and adoption with guides, templates, and recommendations
- Act as a technical solutions expert, prioritising automations and integrations
- Configure client accounts and support integrations or API-based setups
- Deliver tailored training sessions for various stakeholder levels
- Coordinate cross-functional projects with Sales, PM, Product, Engineering and Finance




- Prioritise accounts based on client and business needs
- Mentor and set an example for the Implementation team and wider Revenue org
- Support Pre-Sales by outlining implementation expectations to prospects
- Monitor post-launch booking behaviour and proactively optimise configurations
- Review completed implementations to improve processes and team performance
- Maintain a cycle of execute, assess, improve, repeat

Responsabilidades

- Experience delivering implementations for Enterprise clients in a fast-paced environment
- Proven track record as a high achiever in an Implementation role
- Strong ability to work with C-level stakeholders
- Excellent communication and relationship-building xugodme skills
- Consultative approach to client recommendations
- Organised, analytical, and detail-oriented with problem-solving ability
- Tech-savvy with understanding of integrations and open APIs
- Proactive mindset with continuous improvement focus
- Motivation to make a tangible impact

Requisitos principales

- hybrid work model with in-person collaboration (3 days a week)
- relocation support for certain roles
- general team with diverse collaboration
- opportunities for mentorship and leadership within Revenue
- focus on real impact and cross-functional partnerships
- professional development and training opportunities

📌 Senior Implementation Specialist - Dutch Speaking (Barcelona)
🏢 Perk
📍 Barcelona